Terms and conditions

Use of the Services

In exchange for access to the Services, you agree:

  • 1.4.2 Your Use of DNA Services
  • In addition to the requirements in Section 1.3 above, you also agree:
  • Not to resell AncestryDNA test kits;
  • Any sample you provide is either your own or provided by a person for whom you are a parent or legal guardian;
  • Any DNA Data you upload is your own;
  • Not to send us a sample in violation of any export ban or other law;
  • By providing a sample to us, you acquire no rights in any research or commercial products developed by us or our collaborators/partners and will receive no compensation related to any such research or product development; and
  • Not to use information obtained from the DNA Services (including any downloaded DNA Data), whether in whole, in part, or in combination with any other database or service, for any medical, diagnostic, or paternity testing purpose, in any judicial proceeding, or for any discriminatory purpose or illegal activity.

Your Use of Ancestry Content

  • When accessing Ancestry Content you agree:
  • To use Ancestry Content only in connection with your personal use of the Services or professional family history research;
  • To download Ancestry Content only in connection with your family history research or where expressly permitted by Ancestry;
  • Not to remove any copyright or other proprietary notices on any Ancestry Content;
  • Not to use significant portions of Ancestry Content outside the Services, or in a manner inconsistent with your subscription; and
  • To contact us to obtain written permission to use more than a small number of photos and documents that are Public Domain Content.

Your Responsibilities for Your Content

  • You are responsible for the decision to create, upload, post, or share Your Content. By contributing or accessing Your Content you agree:
  • You have all the necessary legal rights to upload, post, or share Your Content;
  • Your Content does not violate any applicable laws.
  • Your Content that you share publicly will not include Personal Information as defined in our Privacy Statement about a living person without their consent. In the case of living minors, you will get consent from their parent or guardian;
  • All Your Content will comply with the Community Rules;
  • If you share Your Content publicly, other users may access and use Your Content as part of, or in conjunction with, the Services. We are not required to remove any of Your Content once it has been publicly shared.
  • You will use other Users’ content only within Ancestry Services and in compliance with these Terms and the other policies incorporated by reference;
  • Ancestry reserves the right to review Your Content and to screen for illegal content or other violations of these Terms, including the Community Rules, and to remove or disable access to illegal content or Your Content that we believe violates these Terms. We will also remove Your Content in response to a valid court order or as required by applicable law; and
  • Serious or repeat violations or offenses will subject you to account suspension or termination in accordance with Ancestry’s content moderation policies. Ancestry’s procedure for assessing and removing content is set out here.
SupportTypically replies within a day
Support

Hello! 👋🏼 What can we do for you

16:14